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Lost or Stolen Card

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If you have lost your card, or believe it is stolen, it is very important to block it as soon as possible so as to minimize any losses.

Depending on which type of card is lost, you have the following options:

Call us at (800) 847-4283 or (845) 339-5544 and select option 7 from the main menu.

Then use option 1 if you lost your debit card, 2 for credit card, or 3 for ATM card. You’ll be directed to a credit union representative who can help you. You can also use option 4 which will list direct phone numbers for assistance after hours.

Call the helplines listed here:

  • For Debit Cards: 1 (888) 241-2510
  • For Credit Cards: 1 (800) 543-5073
  • For ATM cards: 1 (800) 847-4283

Find more information about identity theft and how to guard yourself.