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For Your Information

One-Time Passcodes (OTP) & U-Rewards

Message 1 (One-Time Passcodes): We are enhancing the security of your online transactions on Monday, November 3rd. One-time passcodes may be sent to your phone or email for transactions that exhibit higher levels of risk, and will now include more transparent, detailed information to help you better verify purchases.

Please become familiar with the new one-time passcode experiences below that now include merchant and purchase amount.

This change is part of our efforts to better protect your transactions and provide a modern experience. As a reminder, one-time passcodes are personal and unique to your online transaction. Never share it with anyone who calls you, texts you, or emails you to ask for the code. Keep in mind that we will never ask you to share a one-time passcode with us.

We [Ulster Federal Credit Union] suggest that you do not choose the "opt-out" option, for you may become more susceptible to fraudulent transactions.

We appreciate your understanding and cooperation as we work to improve your security and transaction experience.

Message 2 (U-Rewards): The launch of our new U-Rewards program is temporarily on hold. We apologize for the delay and appreciate your continued support. We will keep you posted.

Thank you for being a valued member of Ulster FCU!